My experience is that many websites tend not to provide any sign of a direct telephone contact number nowadays. In contrast we do our best to make ourselves as accessible as we can to our customers during our normal working hours, preferring a two way conversation face to face or by telephone. Although you are welcome to e-mail us if you prefer, please note that this may prompt a polite reply suggesting we actually speak to one another! I do find this is by far the nicest and most personable way to sensibly discuss repair queries and technical matters in detail.